FAQ

Where do you ship from? All orders are shipped from China.
How long does shipping take? Standard shipping takes 7–15 business days depending on your location.
Is shipping free? Yes! We offer free shipping on all orders 🎉
What is your return policy? We accept returns within 7 days of delivery. Items must be unworn and in original condition.
How do I start a return? Email us at hello@therosalieloom.com with your order number and reason for return. We'll get back to you within 24 hours.
Are your products handmade? Yes! Every piece is handcrafted with love. No two items are exactly alike.
Can I track my order? Yes, you'll receive a tracking number by email once your order has shipped.D